Managed Services

Leave us to manage your IT infrastructure and cloud-based applications and services, while you focus on business generation and your day-to-day operations.

As an end-to-end ICT solutions provider, we provide an integrated Managed Services framework that optimizes IT operations in the following domains:

• Print Services Management
• Infrastructure Management
• Network & Security Operations
• Application Management
• Cloud Operations Management

Our specialists’ abilities extend to most of the top IT enterprise vendors in hardware, software and networking. Connecting securely and directly to your environment allows our certified engineers to perform consistent monitoring, and take proactive actions to prevent minor problems from becoming major ones.

If required, our 24/7 specialists will attend to the maintenance and servicing on-site, and thereby contribute to the trouble-free flow of your business processes.

Through established ITIL best practices, our tools and procedures bring standards to your environment. Delivery is confirmed through monthly comprehensive service reporting and management updates.

 

ENTERPRISE NETWORK AND SECURITY

The foundation of any business lies in its ability to be connected to anywhere in the world. We help to lay building blocks for organisations to offer quality services that are prompt and reliable, owing to their robust network and security infrastructure.

With a solid enterprise network where your organisation is intra-connected as well as plugged in to the world outside, we give you utmost ease in moving forward to achieving your business objectives.

Our on-site consultation services give us an opportunity to acquire a thorough understanding of the needs of your organisation, in turn tailoring the best-fit solution with respect to the nature of your business.

In addition, our solutions arm you with the top-of-the-line security implementations in the industry, priming you for any unforeseen circumstances and keeping your business up and running.

STORAGE MANAGEMENT

increasingly complex user applications that require expansive amounts of space. This gives rise to the real risk of possible data loss.

With our storage solutions, we enable your business to take on an almost limitless data storage capability, pushing your boundaries towards maximizing data capacities while remaining uncompromising on performance and security. Gelling a customised storage solution with consolidated network storage solutions, we ensure that you never have to worry about losing your data again.

At Inovent, we plan for the future with the potential of scalability for our storage management solutions, while keeping your requirements in mind.

DATA PROTECTION

stored on the virtual network can be easily lost or compromised without putting preventive measures in place.

If your business needs to be up and running 24 hours of the day, there is a large inevitable threat to data retention, privacy and security.

Working across various platforms, we have incorporated advanced data protection solutions, equipping you with the necessary tools to keep your data secure and safe from intrusion.

BACKUP AND REPLICATION

Inovent has partnered with a wide range of technology providers offering backup and replication services.

We are capable of:

• On-premises backup and recovery
• High-speed backup
• Active-Active replication
• Disaster recovery solutions
• Cloud-based solutions that keep your business in continuous motion even in times of crisis
• Multi-Tenant and Hybrid Cloud Storage backup

With high-speed backup and a fuss-free process, our backup solutions help to preserve and recover your data in good time.

Speed is of the essence when it comes to recovery, but prevention is always better. Our replication services give you more than one point of restoration of data.

Additionally, we are more than familiar with formulating holistic disaster recovery solutions that keep you up and running despite any emergencies, helping you to design a workflow that details the steps to take in a crisis.

VIRTUALIZATION

Transform your business into a highly nimble and flexible one, saving time and costs while operating on maximum efficiency.

Our end-to-end virtualization service is built upon our numerous applications and solutions in IT infrastructure, enabling us to offer our expertise in consolidation of networks and storage solutions.

We will help you design a plan for the upheaval of your physical data into a virtual platform with minimal disruption.

Giving you unprecedented ease of control over your business’ infrastructure through our enhanced virtualization tools, we equip you with the ability to control unforeseen circumstances and prevent risks from threatening your operations.

Inovent brings Virtualization to your environment with 4 stages:

• Strategy and Planning
• Conversion and Migration
• Operation
• Fine-Tuning

At each stage, we help you grow expertise and integrate virtualization into mainstream IT planning and operations in your environment.

There is no ‘one size fits all’ for virtualization. There are several factors to consider when choosing a server virtualization software vendor. We understand it is important for client to select the right strategy to deliver the desired business results and performance enhancements.

 

One Platform to Monitor Everything

Network, Storage, Compute, Applications, IOT

No Matter Where It Exists – On-Premises, Hosted or Cloud

In conjunction with our Network Operating Centre (NOC), we are able to take over the monitoring of your network and virtual systems both on premise and on cloud. We remove the difficulty of managing complex, distributed IT services through a single, unified monitoring platform.

Even as you return home from work, we are committed to keeping your business online 24/7.

What we do:

• Look out for possible network threats to security, malfunction, failure or any unforeseen circumstances
• Provide solutions for any threats from diagnosis to treatment
• Provide detailed analytical reports that help you to better understand the output and performance of your business, in terms of how your customers or clients are responding to you on your virtual platforms

Our 24-hour NOC lets you have more time to undertake the vital functions of your business, while we work hard behind-the-scenes to keep your networks safe and systems performing under optimum conditions.

Hardware Maintenance

We provide the value-added service of hardware maintenance for both end-users and organisations.

With our on-site consultation services, we will be happy to assist you in diagnosis of your problems, and troubleshooting. Backed by a team of technical professionals and a 24/7 Helpdesk, we provide a single point of contact to offer an extensive & customizable range of maintenance and hardware support services to your heterogeneous IT environment.

We are committed to invest on technical skill-sets, resources and infrastructure to offer a comprehensive range of multi-vendor hardware maintenance support to ensure protection of our client’s assets.

Our investments include a Helpdesk and Service Centre as well as Network Operation Centre located on our premises, catering to customers who require our assistance.

Feel free to give us a call should you have any questions.

End User Computing

Mobility is the buzz word of the technologically advanced world, and connectivity is a prime concern for many individuals and businesses.

Whether you are constantly on the move or conducting your business in multiple locations, our tailored computing solutions comprising computer hardware, software and managed services allow you to be well prepared in any situation.

To be your one-stop solutions provider, our company offers a wide range of notebooks, desktops, tablet PCs and workstations, software, peripherals, solutions and services that cater to every organisation.

Our excellent track records in EUC management has provided us with in-depth experience for organisation of any size.

Today, our EUC products and services are available in the following modes:

• Purchase
• Lease
• Rent (short-term or long term)
• Device as a Service (DaaS)

We will package your device procurement with services to complement the device’s complete life cycle.